Consumer Care Contact Information

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Consumer Care Contact Information

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Need Help With Parts, Instructions, Or Assembly?

Product questions, comments and game play can be addressed quickly through our self-serve database. If your question is not covered, you can email us from here: Consumer Care Portal

Consumer Care: 

Consumer Care Email:

800-255-5516

Consumer Care Business Hours:

Monday-Thursday

8:00AM - 5:00PM EST

Friday

8:00AM - 1:00PM EST

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Licensee Directory

Please refer to the date of purchase for licensed product support if you require assistance for the Brands listed below.

BrandsProducts before 1/1/2024Products after 1/1/2024
Furreal Friends
Just Play
Easy Bake Oven
Just Play
Playskool
Just Play
PJ Masks
Just Play
Littlest Pet Shop
Basic Fun
View All LicenseesDisplaying 1 -6 of 22 records

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